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Guarantees

Supply and Fit Guarantees

Sashed products come with comprehensive warranties providing you with the peace of mind that your new timber windows and doors will last for many years to come. The following guarantee warrants Sashed products only when product have also been installed by Sashed.
Sashed warrants that the services shall be supplied using reasonable skill and care and that upon delivery and for a period of ten years from the date of delivery and installation of the goods which shall be of satisfactory quality within the meaning of the Sale of Goods Act 1979, reasonably fit for the purpose for which they are supplied for and free from defects in material and workmanship.
We shall provide guarantees in accordance with the following schedule:
The small print
Timber is a natural material that expands and shrinks according to local environmental conditions. We cannot guarantee any new door or frame against minor twisting and distortion (+/-10mm) as a result of timber movement. All other warranties remain valid.
The guarantees offered on all Sashed factory finished products are based on the following conditions:
  • Sashed shall be under no liability in respect of any defect in the Goods arising from fair wear and tear, failure to follow any instructions supplied to you in relation to the Goods, defective brickwork or render, misuse, alteration, or repair of the Goods without Sashed express prior approval.
  • The products have been stored and handled, installed, used and maintained correctly in accordance with our guidelines.
  • Products have not been modified prior to installation.
  • On installation the site was adequately ventilated to regulate moisture content.
  • The product coating has not failed due to poor maintenance of the building, or by the building’s inadequate design.
  • The product has not been allowed to accumulate dirt and debris resulting in mould growth.
  • The coating has not been exposed to excessive heat (e.g., heating appliances, etc.) or pollutants.
  • The coating has not been subjected to physical (ladders etc) or chemical (cleaning agents) damage.
  • The product is fit for its intended use.
  • Sashed maintenance schedule has been followed and completed in accordance with the Sashed Home Owners Care and Maintenance Guide.
  • The products have been installed on UK mainland and have been fully paid for.
You must maintain the Goods as set out in these guarantee conditions particularly in relation to paint finishes. Failure to maintain the Goods in accordance with the relevant guarantee terms or maintenance schedule will invalidate any guarantee given by us in relation to such Goods.

Supply Only Guarantees

Sashed products come with comprehensive warranties providing you with the peace of mind that your new timber windows and doors will last for many years to come. The following guarantee warrants Sashed products when purchased directly from Sashed.
Sashed warrants that the services shall be supplied using reasonable skill and care and that upon delivery and for a period of five years from the date of delivery and installation of the goods which shall be of satisfactory quality within the meaning of the Sale of Goods Act 1979, reasonably fit for the purpose for which they are supplied for and free from defects in material and workmanship.
We shall provide guarantees in accordance with the following schedule:
The small print
Timber is a natural material that expands and shrinks according to local environmental conditions. We cannot guarantee any new door or frame against minor twisting and distortion (+/-10mm) as a result of timber movement. All other warranties remain valid.
The guarantees offered on all Sashed factory finished products are based on the following conditions:
  • Sashed shall be under no liability in respect of any defect in the Goods arising from fair wear and tear, failure to follow any instructions supplied to you in relation to the Goods, defective brickwork or render, misuse, alteration, or repair of the Goods without Sashed express prior approval.
  • The products have been stored and handled, installed, used and maintained correctly in accordance with our guidelines.
  • The products have been stored, handled and installed by competent persons.
  • Products have not been modified prior to installation.
  • On installation the site was adequately ventilated to regulate moisture content.
  • The product coating has not failed due to poor maintenance of the building, or by the building’s inadequate design.
  • The product has not been allowed to accumulate dirt and debris resulting in mould growth.
  • The coating has not been exposed to excessive heat (e.g., heating appliances, etc.) or pollutants.
  • The coating has not been subjected to physical (ladders etc) or chemical (cleaning agents) damage.
  • The product is fit for its intended use.
  • Sashed maintenance schedule has been followed and completed in accordance with the Sashed Home Owners Care and Maintenance Guide.
  • The products have been installed on UK mainland and have been fully paid for.
You must maintain the Goods as set out in these guarantee conditions particularly in relation to paint finishes. Failure to maintain the Goods in accordance with the relevant guarantee terms or maintenance schedule will invalidate any guarantee given by us in relation to such Goods.

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