To place your order you will need to sign the Purchase Agreement and pay a deposit of 40%. For ease, the purchase agreement is digitally signed online via DocuSign, and invoices are paid via bank transfer or online using a debit or credit card. Once we have received payment and you have digitally signed your purchase agreement your order will go into production. Our typical lead time is 8-10 weeks, but may be longer during peak periods.
6. Prior to fitting
Shortly after receiving your order we will notify you when your windows/doors will be ready and agree on a fitting date with you. We will liaise with you over details such as scaffolding, skip hire, access to the property, parking permits, and health and safety arrangements. The week before fitting you will receive an email with details of your lead installer, timings and what to expect. We will also invoice you for the interim payment of 40%.